Terms and Conditions

• The primary guest must be at least 18 years of age to be able to check into the hotel.
• It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without Original copy of valid ID the guest will not be allowed to check-in.
• Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
• Certain destinations may have different policies for specific times during the year.
• Guests are liable for any damage to Hotel assets. Guests should maintain hygiene and cleanliness of the Hotel room.
• Certain policies are booking specific and are informed to the customer while making the booking.
• Guests may be contacted through call or messages closer to their check-in date to confirm the arrival time and status. In case we do not receive a response after multiple attempts, the booking may be put on hold or cancelled. The guests may request to reinstate their booking, which will be accepted in case of availability, after connecting the concierge.
• As we continue to strive to improve our services, we may reach out to guests to get a feedback of their experience through calls or messages.